Contact us\n\n

If you have any questions concerning an order or merchandise, please feel free to contact us Monday - Friday (11 am to 6 pm) and Saturday - Sunday (11 am to 5 pm) EST:

\n\n

Naimah Stith
\nRetail Manager and Gallery Coordinator
\n215-925-3453 x115 (Tue-Sat, 11-5)
\nnaimah@theclaystudio.org

\n\n

Jennifer Zwilling
\nCurator of Artistic Programs
\n215-925-3453 x121 (M-F, 9-5)
\njzwilling@theclaystudio.org

\n\n

Payment

\n\n

All credit card transactions are completed within a secure server connection. 6% sales tax will be added to PA sales and 8% sales tax will be added to Philadelphia, PA sales. We accept Visa, Mastercard, Discover, and American Express.

\n\n

 

\n\n

Special Orders/Commissions

\n\n

Please contact us directly if you see something you like, but is just not quite right. We will gladly try to accommodate your desires.

\n\n

Gift Registry

\n\n

Our shop offers unique gifts for special occasions you won’t find anywhere else. [COMING SOON: You'll be able to create and search for online gift registries]

\n","__docId":"cjhuon1ks0vzrh7cj7s0xi8r0","__dotPath":"body.items.0.left.items.0"}],"type":"area","_docId":"cjhuon1ks0vzrh7cj7s0xi8r0","_dotPath":"body.items.0.left"},"right":{"items":[{"_id":"w856639605617932929","type":"apostrophe-rich-text","content":"

Shipping

\n\n

Shipping prices are for orders shipped within the continental United States. All orders are shipped UPS standard ground, and should arrive within 5 business days after being shipped. Alaska, Hawaii, and Puerto Rico require express delivery. For international orders, please call or email for special shipping requirements. Sorry, we are unable to ship orders to APO/FPO addresses or PO boxes.

\n\n

Express shipping is available. For a specific quote, please call or email Naimah Stith at 215-925-3453 x115 or naimah@theclaystudio.org.

\n\n

Returns

\n\n

If you are unhappy with your purchase for any reason, please contact us and we will arrange a return. Undamaged merchandise can be returned within 14  days for a full refund minus shipping costs. Merchandise returned after 30 days, and before 45 days, can be exchanged for store credit. After 45 days we cannot accept returns. Send the item, securely packed in the original packaging, to:

\n\n

Attn: Shop Returns
\nThe Clay Studio
\n1425 N American Street
\nPhiladelphia, PA 19122

\n\n

Damaged Merchandise

\n\n

If merchandise arrives damaged, please call us immediately at 215-925-3453 x115 or email naimah@theclaystudio.org. Save all boxes and packing materials. We will have UPS return to pick up the merchandise at no charge to you and if at all possible will send out a replacement order.

\n","__docId":"cjhuon1ks0vzrh7cj7s0xi8r0","__dotPath":"body.items.0.right.items.0"}],"type":"area","_docId":"cjhuon1ks0vzrh7cj7s0xi8r0","_dotPath":"body.items.0.right"},"type":"two-column","__docId":"cjhuon1ks0vzrh7cj7s0xi8r0","__dotPath":"body.items.0"}" data-options="{"edit":false}">

联系我们

如果您对订单或商品有任何疑问,请随时与我们联系:美国东部时间周一-周五(上午11点至下午6点)和周六-周日(上午11点至下午5点):

Naimah嘶
零售经理和画廊协调员
215-925-3453 x115(星期二至六,11-5)
naimah@theclaystudio.org

詹妮弗Zwilling
艺术项目策展人
215-925-3453 x121 (M-F, 9-5)
jzwilling@theclaystudio.org

付款

所有信用卡交易都在安全的服务器连接中完成。6%的销售税将增加到PA销售和8%的销售税将增加到费城PA销售。我们接受Visa, Mastercard, Discover和American Express。

特殊订单/佣金

如果你看到你喜欢的东西,但不太对,请直接联系我们。我们很乐意尽力满足您的要求。

礼品

本店为你在其他任何地方都找不到的特殊场合提供独特的礼物。[即将发布:您将能够创建和搜索在线礼物注册]

航运

运输价格是针对在美国大陆内运输的订单。所有订单由UPS标准地面发货,发货后应在5个工作日内到达。阿拉斯加、夏威夷和波多黎各需要快递。对于国际订单,请致电或电子邮件特殊运输要求。对不起,我们无法将订单发送到APO/FPO地址或PO信箱。

我们提供快递服务。有关具体报价,请致电或发送电子邮件Naimah Stith 215-925-3453 x115或naimah@theclaystudio.org

返回

如果您因任何原因对所购商品不满意,请与我们联系,我们将安排退货。未损坏的商品可以在14天内全额退款减去运费。30天和45天之前退货的商品可以兑换商店积分。45天后我们不能接受退货。将物品按原包装妥善包装后,发送至:

经办人:商店的回报
下载欧宝直播
北美国街1425号
费城,宾夕法尼亚州19122

损坏的商品

如果货物损坏,请立即致电215-925-3453 x115或发电子邮件给我们naimah@theclaystudio.org.保存所有的盒子和包装材料。我们将让UPS免费取回货物,如果可能的话,我们将发送替换订单。

联系我们